The Client
This shipyard is a leading player in the superyacht refit sector. It also specialises in decking work and operates within a high-end, luxury market. The company is balancing traditional craftsmanship with modern innovation.
Job Overview
You will be responsible for managing the Warranty List, resolving claims, and ensuring client satisfaction after project completion.
Key Responsibilities
- Manage the Warranty List by collecting and documenting client claims.
- Investigate root causes with subcontractors and internal teams.
- Define and agree on resolution steps.
- Keep internal systems updated.
- Resolve warranty and snag list claims outside the shipyard, mainly along the French coast.
Candidate Profile
- Experience in warranty management or after-sales within marine or technical industries.
- Strong problem-solving and investigative skills.
- Excellent communication and negotiation skills.
- Ability to manage claims independently and liaise with multiple stakeholders.
- Fluent in English (written and spoken); French is a plus.
- Availability to be based in La Ciotat.
- The right to work in the EU.
Salary and benefits
Competitive salary.
Join a dynamic and prestigious shipyard that delivers world-class results for the superyacht industry.
Apply today! Please send your CV to: sam@proteus professionals.com
Or click on “Apply for this job” above and enter your details.
Alternatively, call Sam on +34684725274
