The Client
The Client is a fast-growing international e-commerce and distribution company specialising in high-performance sailing systems. Based in Kiel, Germany, the Client serves customers worldwide and are entering a phase of rapid scale, with strong growth in both order volume and operational complexity.
Job Overview
We are hiring a key strategic leader to take full ownership of our Fulfilment function and build a scalable, technology-driven operation. This full-time role covers the entire order lifecycle—from purchasing and supplier management to delivery and after-sales.
You will lead and grow the team over time, stepping into a leadership role as the function expands. This is a hands-on, business-critical position requiring strong ownership of a core pillar of the company.
Key Responsibilities
- Ensure accurate, timely processing of all sales orders.
- Handle returns and post-delivery issues.
- Manage all outbound customer communication.
- Manage complex day-to-day purchasing strategy to minimise cost.
- Maintain strong professional supplier relationships.
- Monitor supplier performance and lead times.
- Oversee inbound and outbound logistics.
- Handle export processes and customs documentation.
- Work extensively within our ERP system (Odoo).
- Continue developing and improving automated workflows.
- Collaborate with management on operational optimisation.
- Maintain data integrity and reporting accuracy.
Candidate Profile
- Native German speaker.
- Fluent English (minimum C1 level).
- Proven experience in fulfilment, operations, supply chain, or logistics.
- Exceptional attention to detail.
- Strong organisational and prioritisation skills.
- Experience managing supplier and customer relationships.
- Comfortable handling high order volumes with precision.
- Strong systems proficiency (ERP experience highly desirable).
- Ability to work independently without direct supervision.
Highly Desirable:
- Experience with Odoo (or similar ERP systems).
- Additional language skills (French or others).
- E-commerce or distribution experience.
- Experience in export documentation & international shipping.
- Experience leading or mentoring team members.
- Sailing knowledge or affinity with performance marine products.
Salary and benefits
We offer a competitive salary based on experience.
Please send your CV to louis@proteusprofessionals.com
Or click on “Apply for this job” above and enter your details.
Alternatively, call or WhatsApp Louis on +34 644015526
